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Delaware North Retail Supervisor, Yellowstone General Stores in West Yellowstone, Montana

The Opportunity

Delaware North Parks and Resorts is hiring a Retail Supervisor to join our team at Yellowstone General Stores in Yellowstone National Park, Wyoming. Our ideal candidate is experienced in retail operations, managing and leading a team, and delivering excellent guest service.


  • Supervises retail associates; completes store/warehouse operational needs by assigning employees and following up on work results.

  • Trains associates and works to maintain retail standards, policies, and procedures.

  • Monitors store floor, assist with guests needs and requests.

  • Regularly evaluates, creates, and maintains professional visual displays; provides direction to retail associates regarding store merchandising and displays.

  • Ensures integrity of physical inventory and par levels.

  • Maintains cleanliness and safety standards throughout the retail areas.

  • Performs duties as assigned.


  • Minimum one year supervisory experience.

  • Strong verbal and written communication skills – ability to communicate with staff and prepare written reports

  • Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.

  • Ability to handle multiple tasks simultaneously in fast-paced environment.

  • Ability to work independently and as a team member

  • Basic math skills; ability to accurately handle money and count change.

Physical Requirements

  • Ability to lift and carry up to 50 pounds.

  • Constant standing, lifting, climbing stairs, and repetitive motions.

  • Bending, reaching, climbing on ladders.

Who We Are

Yellowstone General Stores are located throughout Yellowstone National Park including near Old Faithful, Mammoth Hot Springs, and Canyon Village. The locations offer the opportunity to explore the more than 1000 miles of hiking trails, 40 waterfalls, and 10,000 hydro-thermal features like hot springs and geysers. We have dorm-style housing and RV sites available. We also offer an employee meal program, store discounts, and recreational activities for our associates.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.