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Delaware North Sales and Catering Coordinator, Holiday Inn in West Yellowstone, Montana

The Opportunity

Delaware North Parks and Resorts is hiring for a Sales and Catering Coordinator to join our team at Holiday Inn in West Yellowstone, Montana. As a Sales and Catering Coordinator, you will partner with clients, guests, and our operations and catering teams to create and execute group events for our guests at the Holiday in West Yellowstone, Gray Wolf Inn and Suite, Yellowstone Park Hotel, and Explorer Cabins.

Responsibilities

  • Respond to catering leads, draft, detail, and distribute event orders and changes, handle all third-party rentals for groups and manage deposit schedules for booked events.

  • Assist with the initial lead response, sending menus, standard event details, and photos of the hotel, record keeping, and inventory management.

  • Manage inventory and generate merged documents such as proposals, contracts, and detail for manager review.

  • Assist with posting banquet revenue, review banquet checks for accuracy, and assist the International Sales Manager with property site visits.

  • Work closely with other departments to coordinate details, special requests, VIP packages, and promotions.

  • Answer telephone calls and handle inquiries professionally and perform any other reasonable duties as required by the International Sales Manager, Revenue Manager, General Manager, and Food and Beverage Banquet Team.

Qualifications

  • Ability to work event hours including some holidays, weekends, and evenings.

  • Proficient with Microsoft Office Products including Word and Excel; experience with hotel property management systems a plus.

  • Minimum of 1 year of sales or administrative or coordinator experience required, preferably in a hotel capacity.

  • Excellent written and oral communication skills, strong interpersonal and attention to detail skills, and the ability to work in a team-oriented environment.

  • Some college: previous hotel or restaurant customer service experience preferred.

Who We Are

Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park! We offer on-site housing in shared apartments in West Yellowstone.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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